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I bought this modem 6 years ago when I had problems with the Comcast rental unit - and their rental price. It has worked solidly and reliably for 5.75 of those 6 years and I am now replacing it with the 5101. It seems the power supply in the 5100 is failing as it needs pretty constant reboots now, but it was a great modem and I'm happy to stick with Surfboard for my next one.
I've had this modem for about 2 years, and it worked fine until about a month ago. I had a Motorola modem previously, and it also died after a couple of years. Now, at random times, it loses it's connection to the internet and must be rebooted to get it working again. This happens at least once a day. Perhaps my expectations are unrealistic, but I expect more than 2 years service from a modem. I'm replacing it with a Linksys CM100.
This cable modem is a Work Horse, I've had it for sometime now and never a problem with it. It may be an older model but It is still Kickig out the Jams. Great product.
If it doesn't, I have to do it again.maybe call my ISP on the phone. I've had this modem for about a year now and most of the time it does what it's supposed to do. I don't know if it's my modem or my ISP.but for some reason my Internet connection keeps getting lost. I get a lot of downtime when I should be online and productive. Every now and then, however--sometimes for a day and sometimes for weeks--it loses its commnection. Then I have to unplug it, reset it, plug it back in.see if it works. Shop around. I figure there must be something more reliable than this out there.
Like other reviwers stated, works fine for awhile then gradually gets worse and worse. After about 1 year mine had trouble connecting all the time. Now I've switched it out I've had no problems connecting since.
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